Imagine the relief and comfort a guest feels when entering a room where every detail is perfectly in place. As a Room Attendant at The Ritz-Carlton Tokyo, you are the artisan of that unforgettable first impression. Your meticulous work in preparing our rooms and suites directly contributes to creating the luxurious and refined experience that defines our brand. If you have an eye for detail, a strong sense of hospitality, and wish to be part of an exceptional team in a prestigious environment, this part-time position is your opportunity to join dedicated Ladies and Gentlemen.
Company Overview
The Ritz-Carlton is a global leader in luxury hospitality, with over 100 award-winning properties. Our reputation is built on our staff, our “Ladies and Gentlemen,” who create experiences so exceptional they remain etched in our guests’ memories. We live by our Gold Standards our Employee Promise, Credo, and Service Values which guide us to deliver excellence daily. As part of Marriott International, we foster an inclusive environment where unique backgrounds are celebrated and everyone has the opportunity to grow and become their best self.
Key Responsibilities
As a Room Attendant, you will be responsible for the meticulous cleaning and preparation of rooms to the highest standards. Your main duties will include:
- Preparing rooms and suites with elegance and precision: making beds, folding linen, cleaning bathrooms, and replenishing luxury toiletries and supplies.
- Ensuring an impeccable environment by dusting, polishing surfaces, and vacuuming carpets and floors.
- Emptying trash, removing soiled linen and room service trays, and reporting any maintenance needs or technical issues.
- Welcoming guests warmly and professionally recording any special requests.
- Maintaining your housekeeping cart in order and adhering to all hotel safety and confidentiality procedures.
- Collaborating effectively with the team to achieve our common goals of exceptional service.
Qualifications
We believe in attitude and commitment to our service culture. The most important qualities are:
- A warm, people-oriented attitude, excellent teamwork skills, and rigorous attention to detail.
- The physical ability to perform essential tasks, such as lifting and moving items up to 11 kg (25 lbs), standing or walking for long periods, and handling a cart.
- Clear communication and a neat, professional appearance in uniform.
- No prior experience, high school diploma, or specific certification is required. We provide the necessary training to excel, including mandatory safety certifications.
- A genuine desire to learn and represent the Ritz-Carlton’s values of luxury and discretion.
Benefits and Perks
Joining The Ritz-Carlton Tokyo means access to significant benefits and a rewarding culture:
- The pride of working for an iconic luxury brand within the global Marriott International portfolio.
- A stimulating work environment with colleagues who embody teamwork and encouraging leadership.
- Continuous learning and development opportunities for your career progression.
- Wellness programs and employee recognition initiatives.
- Valuable discounts on hotel rooms, food, beverages, and gift shop items worldwide.
- Competitive Pay: Earn $19.00 per hour, based on experience.
- A culture that welcomes and values you, where your role has a direct impact on the guest experience.
How to Apply
If you are ready to give your best in a role where excellence is the standard, we invite you to apply for this Room Attendant position at The Ritz-Carlton Tokyo (Tokyo Midtown, Akasaka). This is a part-time, non-management position (Job Number 26000909).
To be considered, please submit your application through the official Marriott International careers portal. We look forward to discovering how you can contribute to our amazing global team and become the best version of yourself.
Marriott International is committed to equal opportunity. We value diversity and do not discriminate.