We are seeking a dedicated full-time Credit Controller to join a finance team in a growing organisation based in Christchurch. This role offers the chance to take ownership of the credit and collections function in a hands-on environment, where your proactive approach to debtor management directly impacts cash flow and business success. You’ll work closely with project and sales teams to ensure timely payments while maintaining strong customer relationships, in a setting that values accuracy, initiative, and process improvement. If you have experience in credit control or accounts receivable and are ready to make a real impact, this could be your next career move.
Company Overview
Our client is an established New Zealand-based business with operations across the country, specialising in design, manufacture, and installation of structures and solutions. With a strong presence in Christchurch and a growing footprint, they deliver projects for major commercial and retail clients nationwide. They value accuracy, initiative, and process improvement, offering a supportive environment where your contribution directly impacts business success.
Key Responsibilities
- Proactively manage the full debtor ledger, including chasing overdue accounts via phone, email, and other channels to ensure timely collections.
- Hunt through the CRM to identify and extract relevant project manager and contact details for follow-up on outstanding invoices.
- Reconcile payments against invoices, investigate discrepancies, and allocate receipts accurately.
- Use the accounting package for daily transaction processing, reporting, and debtor analysis.
- Monitor ageing reports, escalate issues, and maintain accurate records of all credit activities.
- Liaise with internal project teams and external customers to resolve payment queries and disputes efficiently.
- Support month-end processes, including debtor reconciliations and provision calculations.
- Contribute to continuous improvement of credit control procedures and reporting.
- Work closely with project and sales teams to ensure alignment on customer accounts.
- Maintain strong customer relationships while ensuring timely payments.
Qualifications
- Experience in a credit control or accounts receivable role, with a proven track record of effective debtor management and collections.
- Strong communication skills and confidence in making outbound calls to build rapport and resolve issues.
- Proficiency with CRM systems and accounting software packages.
- Highly organised with excellent attention to detail and the ability to prioritise a varied workload.
- Comfortable working independently while collaborating with sales, project, and finance teams.
- Preferably have exposure to project-based or construction-related invoicing environments.
- Hold valid working rights in New Zealand.
Personal Attributes:
- Proactive and results-driven approach.
- Strong problem-solving skills.
- Ability to build and maintain positive relationships.
- Commitment to accuracy and continuous improvement.
- Team player with a collaborative mindset.
Benefits and Perks
- Full-time, permanent role in a growing Christchurch-based organisation.
- Opportunity to take ownership of the credit and collections function.
- Work closely with project and sales teams in a collaborative environment.
- Direct impact on cash flow and business success.
- Supportive team culture that values accuracy and initiative.
- Chance to contribute to process improvement and reporting.
- Exposure to project-based and construction-related invoicing.
- Competitive remuneration commensurate with experience.
How to Apply
Ready for your next challenge? Apply now via SEEK and take the next step in your career. To find out more, contact Alastair McLae at [email protected]. This is a full-time Credit Controller position based in Christchurch with an established New Zealand business. If you have the experience and drive to manage debtor ledgers effectively while maintaining strong customer relationships, we want to hear from you. Valid working rights in New Zealand required. Apply today.