Whittaker Packaging Solutions (WPS), a leading supplier of end-of-line packaging systems across Australia and New Zealand, is seeking a dedicated Service Technician to join our Brisbane-based team. This is a pivotal role where you’ll ensure our clients’ packaging lines run smoothly, from troubleshooting breakdowns to installing new equipment. If you enjoy variety, customer interaction, and taking ownership of technical challenges, we offer a fantastic opportunity to grow with a company that values expertise and reliability.
Company Overview
Whittaker Packaging Solutions (WPS) is a Brisbane-based company specialising in sales and service support for end-of-line packaging machinery. We provide solutions that improve efficiency, reduce waste, and enhance productivity for businesses across Australia and NZ. From semi-automatic to fully automated systems like pallet wrappers and strapping machines, we partner with our clients to optimise their operations. As a close-knit team, we value proactive professionals who build strong customer relationships and deliver exceptional service.
Key Responsibilities
Reporting directly to the owner, you will be the go-to expert for keeping packaging machinery operational. Your key functions will include:
- Troubleshooting, diagnosing, and repairing a range of packaging machinery (pallet wrappers, strapping machines, carton sealers) on customer sites.
- Performing scheduled preventative maintenance and services to minimise client downtime.
- Installing new machinery and providing professional customer training.
- Assisting the sales team with technical demonstrations of equipment.
- Undertaking some short-term intrastate travel (typically planned overnight trips).
- Maintaining clear communication with clients and the internal team.
Qualifications
We are looking for a reliable and technically proficient individual with a strong customer focus. The ideal candidate will possess:
- Proven competency in troubleshooting and repairing electromechanical machinery.
- A working knowledge of PLC and PCB-controlled equipment.
- A strong affinity for mechanical, pneumatic, and basic electrical systems.
- Excellent analytical, organisational, and communication skills.
- A proactive, detail-oriented approach with a commitment to doing the job right the first time.
- A valid driver’s licence and openness to local and some intrastate travel.
- A full or restricted electrical licence is highly desirable (we can assist the right candidate in acquiring this).
- A forklift licence is beneficial but not essential.
- Relevant experience as a Fitter, Technician, or Electrician in a comparable field service role is ideal.
Benefits and Perks
WPS values its team and offers a comprehensive package to support your role and career:
- A competitive base salary 112$ reflective of your qualifications and experience.
- Overtime and away-from-home allowances.
- Superannuation contributions.
- A fully maintained company vehicle for work use.
- All necessary company tools, mobile phone, and laptop/tablet provided.
- Support for ongoing training and licencing to further your skills.
- The opportunity to work autonomously while being part of a supportive, growing business.
How to Apply
If you are a skilled technician looking for a role with variety, responsibility, and a clear path for development, we encourage you to apply. Please submit your resume and a cover letter outlining your relevant experience and why you are interested in joining the WPS team.
We look forward to discovering how your skills can contribute to our clients’ success and our company’s growth.