Peacock Bros., a 130-year-old market leader in supply chain solutions, is seeking an experienced Service Technician to join our Melbourne team. This role is at the intersection of technology and logistics, where you’ll be the expert maintaining and repairing critical barcode printers and RF scanning equipment. If you have a solid electronics background, enjoy field and remote support, and want a role with a strong work-life balance in a respected family business, we want to hear from you.
Company Overview
Peacock Bros. is a fifth-generation, family-owned and operated business with a proud 130-year heritage of innovation and customer-centric service. As a leading provider of supply chain solutions across Australia and New Zealand, we foster a collaborative, team-based culture dedicated to delivering excellence. We value our people and are committed to providing a supportive environment with tangible benefits and a focus on long-term career growth.
Key Responsibilities
You will be the technical linchpin for our clients’ critical identification and data capture systems. Your key focus areas will include:
- Repairing and servicing leading-brand barcode label printers and RF scanning terminals, both in-house and at customer sites.
- Providing high-quality phone and online remote technical support.
- Designing, configuring, and servicing Wi-Fi networks for data capture systems.
- Performing detailed disassembly, assembly, and diagnostics of electronic and mechanical equipment.
- Troubleshooting complex hardware issues to ensure minimal customer downtime.
- Occasionally providing after-hours support as required.
Qualifications
We are looking for a customer-focused professional with a strong technical foundation. You will have:
- Electronics experience is essential, backed by a trade or tertiary qualification in electronics.
- Proven skills in electronic and mechanical fault diagnosis.
- A sound knowledge of computing, including Windows and Android operating systems.
- A minimum of 1 year’s experience in the electronic servicing industry.
- An exceptional customer service ethos and excellent verbal/written communication skills.
- A current driver’s licence.
- Experience with Data Network Principles and Mobile Data Capture Hardware is a distinct advantage.
Benefits and Perks
Joining Peacock Bros. means enjoying the stability of a long-established company with a modern, supportive culture. We offer:
- Strong work-life balance and on-site parking.
- A starting wage of $21 per hour.
- Paid Parental Leave and 17.5% annual leave loading.
- An Employee Assistance Program for your wellbeing.
- Novated lease offerings and an Employment Hero Perks Dashboard.
- Access to the Company’s Medallion Club.
- A permanent role within a collaborative, fifth-generation family business that invests in its people.
How to Apply
If you believe you have the skills and qualities to be an exceptional member of our technical team, we encourage you to apply. Please provide a cover letter and your resume in PDF format and submit your application via the Seek portal only. Applications sent directly to the company cannot be considered.
Peacock Bros. is an equal opportunity employer. Applicants must be over 18 years of age. Only shortlisted candidates will be contacted.